Learning Management System (LMS) Client Support Services
Need LMS Client Support Services? ePath Learning has got you covered so you’ll always have help whenever you need it! ePath Learning provides for one-on-one personalized attention and support for our online learning management technology.
“ePath Learning’s team has been providing customer service to me for years on projects that have dragged on. Every time the team has provided excellent customer service. The ePath team has been patient when I do not understand how to accomplish a task and even helped me with the builds. I have never experienced such amazing customer service. The team should be commended and rewarded for a job well done. The ePath Learning Client Services team is the epitome of how all companies should handle customer service. I wanted you to know that you have an outstanding team and congratulate you on accomplishing what most companies miss in regards to customer service.”
Trina Hadden, Staff V.P. Operations, Training & Technology Services Manager, Digicast,
American Association of Airport Executives
Just “Call Connie”
“Call Connie” is our simple way of saying you have a real person to call when you need help. We believe in a one-on-one LMS support model that gives you personalized attention. Once you partner with ePath Learning, a Client Service Specialist is assigned to work with your organization. That means you’ve always got the same person as a “go to” – not just a help desk number to call. Our “Connie” (aka Client Service Specialist) learns about you and your learning objectives and helps you get the most value and ROI out of our LMS technology.
We Told You – It’s All About You…Really!
Our client-centric support model is unique in this industry; in fact, our team becomes an extension of your team. We partner with you so that your priorities are our priorities. This ensures that we leverage our technology to best meet your needs. We conduct periodic account reviews to ensure that our online learning management technology and our client support staff are performing to your expectations. Our LMS support services are unparalleled in the industry. In fact, our client support services have earned a 5-star approval rating on Capterra!
Keeping Your Best Interests in Mind
You know your business and we know ours, so together we help you get the most value out of your training initiatives. From the kick-off call and customized training to account reviews, software updates, training webinars, etc., we’re there for you and we always have your best interests in mind.