Today’s business landscape is wrought with ever-increasing and ever-changing regulations and enforcement. As a result, corporate compliance programs have grown increasingly important. These programs help to guide organizations to operate safely and efficiently, and, depending on your industry, within the parameters of any applicable regulatory laws and requirements. A robust corporate compliance program helps to ensure that a company’s people, processes, and technology are working together to mitigate overall risk.
Employee compliance training is a key element to any corporate compliance program.
The consequences of noncompliance can be detrimental to any business. Compliance violations can result in fines, decreases in revenue, and damage to the company’s reputation. It takes a lot of effort for organizations to achieve and maintain compliance. One of the most critical components of a corporate compliance program is compliance training. Training your employees can greatly reduce the likelihood of a fine or lawsuit for non-compliance. The goal of compliance training is to ensure that your employees understand all of the relevant laws, regulations, and internal policies and procedures they are required to follow in their daily work. Training topics can range from federal and state laws to sexual harassment prevention, workplace safety, company standard operating procedures and policies to name but a few. For many organizations, however, managing compliance training requirements can be a time consuming and costly endeavor.
Managing and tracking compliance training manually can put your company at risk.
Compliance training can be managed and tracked manually, but this approach is time-consuming and prone to human error. Paper systems can be inconsistent, and records can easily become misplaced or lost. Alternatively, computer-based training initiatives that are tracked and managed using a learning management system (LMS) can save time, reduce risk, and can greatly reduce a company’s overall compliance training costs. An LMS automates many administrative, complex and repetitive processes so your compliance program can run more efficiently. Besides this, an LMS provides a centralized repository for compliance training materials and activity data that also contributes to your program’s efficiency.
Easily create or update corporate compliance training content.
Creating compliance training materials is often seen as time-consuming and difficult. However, when you implement an LMS with an authoring tool component it makes it easy to create useful content. This is especially important with compliance training since out-of-date information can result in breaches or unintentional risk. As your policies or procedures change you can easily update your compliance training content right in your LMS. You’ll want to make sure that your LMS can support version control and auto-archiving so you have accurate document management and control.
Deliver role-specific compliance training content.
Compliance training for employees can vary greatly between departments. For example, companies may require employees in the quality department to do more intensive training on quality control requirements than employees in the accounting department. LMS technology automates the assignment of training based on job role, department, project, or even location. Assessments can be incorporated to measure the effectiveness of your training materials. It’s easy to manage content from multiple sources including content you create or license. Advanced search capabilities enable learners to easily find what they need when they need it the most. Email notifications prompt learners to start or complete their required training on time helping to keep your organization in compliance.
Be in compliance and audit-ready.
Many corporate compliance programs are subject to audits. Some audits are part of an internal process improvement procedure while others are conducted by an external regulatory agency like the FDA as an example. No matter the type of audit, training records are usually an important part of the audit. Most audits require at a minimum the following training reports: an exception report that details who have not completed training, a completion report that details who has completed their training, and a certification report that shows the status and renewal information for your employees’ professional certifications. Now imagine attempting to provide this information manually during an audit in real-time. An LMS has easy-to-use reporting capabilities that can streamline your reporting requirements on-demand and at the time of need.
A great deal of time and effort goes into identifying, developing, administering and tracking training to ensure employees are aware of their organization’s compliance requirements. Some high consequence industries like healthcare and pharmaceuticals are more regulated than others and thus require more training. In order to make a compliance program scale efficiently, the right technology has to be in place to support processes. Using LMS technology it’s easy to transition your employee compliance training online.
Susan Distasio | eLearning Industry Crusader | ePath Learning, Inc.
About the Author: Susan Distasio is an eLearning Industry Crusader focused on advocating for advancement and change in the eLearning and professional development industry. An avid seeker of knowledge and continuous improvement, Susan is happy to share her research, observations, and thoughts regarding “all things related to learning and development.” When she’s not out on the learning crusade, Susan can be found with the wind in her hair riding her Harley or simply enjoying life with her husband, Steve, and her Siamese cat, Elvis, and with family and friends.