The Learning Tech

Best Practice Tips Every LMS Administrator Should Know!

August 03 2017 | (1) Comment

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The learning management system (LMS) has easily become the training technology platform of choice for organizations striving to achieve their mission-critical objectives. Investments in training help businesses to achieve their strategies while enhancing employee and organizational performance.

To take full advantage of the value an LMS provides, the LMS Administrator must learn how to effectively manage and integrate the system into their organizational structure. These best practice tips provide valuable insight for establishing and maintaining effective online training initiatives using an LMS.

Build curricula for learner/organizational success
In addition to establishing standard job title competencies, compliance obligations, or other standard training requirements, carefully consider what the organization needs by way of learning interventions to achieve success. For example, what immediate business goals or strategies does your organization have and what is the plan to achieve them? Once these have been identified, identify the skills gaps within your organization that are impacting your progress. Build learning paths of courses for those job titles that will require additional training to successfully drive your organization’s goals. Lastly, set-up email notifications within your course settings. Email reminders are a proven method for increasing your course completion rates.

Establish Reporting to Measure Training Results
Establishing accurate LMS reporting streamlines manual administrative tasks and allows for insight and transparency into your training initiatives. As a first step, LMS Administrators should identify who needs to see what type of training information, why, and at what frequency. Managers may want to see training completion reports on a monthly basis whereas Supervisors may want to see training test scores periodically to identify performance issues for direct coaching opportunities. LMS reports can be set for timely automatic delivery to the inboxes of your choice.

LMS reporting can be critical in regulated environments where organizations must meet annual compliance requirements. LMS reports can easily identify who in the organization needs to be trained and at what intervals. In the event of an audit, these reports can also easily identify who in your organization has been trained, when, how they scored, and even which version of training materials your learners completed.

Seek Feedback for Continuous Improvement
Depending on the size of your organization, configuring an LMS can be complex. Striving for continuous improvement helps to alleviate unforeseen problems. Seek buy-in and feedback from your key stakeholders. Establish discussion boards for direct feedback from your learners. Not only will you gain valuable insight from your learners, but your learning activities will be more interactive and engaging. Regularly run reports to evaluate completion rates, and study any technical issues to identify opportunities for improvement.

Stay Current with Your LMS Software
As clients surface improvement suggestions to their vendors, LMS software is subject to change, and for the better of course! Learning your LMS system and staying current with software updates helps to ensure your success as an LMS Administrator. Take advantage of every training opportunity that your vendor provides and never be afraid to reach out to them directly for their client support services!

A learning management system is an efficient tool that helps you to simplify the many processes needed to manage your training initiatives; however, it still requires effort and attention on a daily basis. Follow these best practice tips and you’ll be well on your way to derive unbeatable value from your LMS system.

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Susan Distasio | eLearning Industry Crusader | ePath Learning, Inc.

About the Author:  Susan Distasio is an eLearning Industry Crusader focused on advocating for advancement and change in the eLearning and professional development industry.  An avid seeker of knowledge and continuous improvement, Susan is happy to share her research, observations, and thoughts regarding “all things related to learning and development.”  When she’s not out on the learning crusade, Susan can be found with the wind in her hair riding her Harley or simply enjoying life with her husband, Steve, and her Siamese cat, Elvis, and with family and friends.