Solutions

LMS Client Support Service Solutions

So you may be asking yourself if client support services or LMS support services really is a solution? Heck yes it is! Ever call customer service and end up on hold, in a long queue, or pressing buttons to try to connect with a live person. Of course you have. Well, we have the solution. One-on-one service from a specialist dedicated to your account. Outstanding client services – now that’s a LMS support solution that helps you to get the most value out of your training initiatives!

Just “Call Connie”

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“Call Connie” is our simple way of saying you have a real person to call when you need help or maybe want some additional training. We believe in a one-on-one LMS support model that gives you personalized support. Once you partner with ePath Learning, a Client Service Specialist is assigned to work with you and your organization. That means you’ve always got the same person as a “go to” not just a help desk number to call. Our “Connie” learns about you and your business objectives and helps you get the most out of our service. Pretty sweet huh?

Keeping Your Best Interests in Mind

I can’t tell you how much we appreciate your trouble shooting efforts. They clearly show how well you understand your customers and what they value.

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You know your business and we know ours, so together we help you get the most value out of your training initiatives. From the kick-off call and customized training to account reviews, software updates, training webinars, etc., we’re there for you and we always have your best interests in mind.

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