ePath Learning specializes in learning management technology for today's contact centers. A remote agent and telecommuting workforce has brought about the necessity for training over the internet.
ePath Learning ASAP provides the platform for delivering and managing training via the internet. Agents can get up to speed anytime and anywhere: via a browser and an internet connection.
Homeshoring is the new offshoring. There's a growing option for moms or others who are looking for jobs with a lot of flexibility - employment at a virtual call center. All that’s required? A computer, a phone line and a high speed internet connection. All training is conducted at home and on their own time. Maybe you are already familiar with homeshoring and are looking for a new way to develop and deliver training to your agents that require a rapid ramp.
- Recently, Good Morning America featured our customer, Alpine Access. They offer home-based sales and customer service agent opportunities bringing work to thousands within the U.S. Alpine Access has found success in delivering their training via the use of ePath Learning’s on-demand learning solutions.
Some of our Contact Center customers include:
“From the start of our relationship with ePath Learning, we have been impressed with their level of training expertise, as well as their technological capabilities.”
President and CEO, Arise
“We’ve been using ePath Learning ASAP to train our call center associates for a number of years. Thanks to ASAP, we are able to easily keep up with seasonal hire training, in addition to quickly pushing training content out to all our employees as seasonal product demands change.”
Manager – Training & Quality Assurance, Terminix International